Terms and Conditions

Welcome to Charminora

By accessing or using our website, you acknowledge and agree to abide by the following Terms & Conditions. Please review them carefully before engaging with our services.

1. General

Charminora is an online platform offering beautifully handcrafted fashion jewellery. These terms apply to all users, including visitors, customers, and merchants.
By browsing, accessing, or purchasing from our website, you accept these Terms & Conditions in their entirety.

2. Products & Pricing

All jewellery available on Charminora.com is handcrafted, which means slight variations in color, design, or finish may occur due to natural artisanal processes.
Prices may change without prior notice. We reserve the right to modify, update, or discontinue any product at any time.

3. Order Acceptance & Cancellation

Charminora reserves the right to refuse or cancel any order at our discretion.
Orders may be cancelled in situations such as: out of stock, issues flagged by payment gateway etc. If your order is cancelled, you will be notified promptly.

 4. Shipping & Delivery

We make every effort to ship orders in a timely manner. However, delivery timelines may vary based on destination, courier services, and external factors beyond our control.
Charminora is not responsible for shipping delays caused by logistics partners or unforeseen circumstances.

5. Returns & Refunds

All products should be used responsibly and in accordance with care instructions. For more information, please refer to our detailed Returns & Refunds Policy.

6. Quality Assurance

Every product goes through strict quality checks before being packed and shipped to ensure it meets our standards of craftsmanship, durability, and design excellence.

7. Intellectual Property

All content featured on this website—including product images, artwork, text, logos, and designs—is the exclusive intellectual property of Charminora and is protected under applicable laws. Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. Privacy Policy

We value and respect your privacy. Personal information collected during your visit or purchase is used solely for order fulfilment and improving your shopping experience. We do not sell, rent, or share your data with third parties. For full details, please review our complete Privacy Policy.

9. Limitation of Liability

Charminora shall not be held liable for any direct, indirect, accidental, or consequential damages resulting from the use of our products. All products should be used responsibly and in accordance with care instructions.

10. Choice / Opt-Out

You may opt-out of receiving promotional or marketing communications at any time.
To unsubscribe from newsletters or email lists, please visit our unsubscribe page or follow the instructions provided in our emails.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website will fall under the exclusive jurisdiction of the courts in Pune, India.